Bed Bug Solution – Terms and Conditions
By visiting our website and purchasing our services, you agree to the following Terms and Conditions.
Responsibilities and Guarantee
technicians arrive, including removing any valuable or sensitive items that may be
affected by the treatment.
1.2. We will not be liable for any loss or damage to valuable or sensitive items that
are not removed from the treated areas, and it is your responsibility to ensure that
such items are moved to a safe place.
1.3. You must keep away from the treated areas during the treatment and allow
sufficient time for any chemicals to fully dry before re-entering the treated premises.
1.4. You must inform us in writing about the value of any items that cannot be
removed from the treated areas and are not resistant to heat or chemicals.
1.5. During the inspection process, you or your representative must be present and
inform our technicians about any potential hazards on the property.
1.6. You are responsible for ensuring that no items that should be removed are left
behind and that no items are mistakenly taken away, and you acknowledge that
infested sensitive items left for treatment are done so at your own risk.
1.7. Upon receiving a treatment report or receipt from us, you must promptly notify
us of any inaccuracies within 10 working days, failing which will be considered as
your acceptance of the reports and receipts as accurate.
1.8. You are responsible for properly disposing of any furniture deemed untreatable,
and if our technician agrees to assist in removing infested furniture from the property,
such an arrangement is considered a personal agreement between you and the
technician, for which we will not be liable.
phone number, as agreed upon orally or in writing.
2.2. We take responsibility for identifying potential hazards posed by our services to
people and animals, excluding pests already inhabiting targeted areas.
2.3. We will keep you informed of any changes to the initial treatment plan.
2.4. We will notify you in case of delays in our technicians’ arrival.
2.5. If we cannot carry out agreed-upon services, we will contact you to offer options
to reschedule, cancel, or refund pre-paid amounts.
2.6. We commit to conducting free visits within guarantee terms and conditions
during the guaranteed period.
three-month guarantee; if ineffective, we provide up to two additional visits free of
charge under these terms:
- Full property treatments only apply.
- Report living pests within 30 days.
- Guarantee applies solely to current infestation.
- Compliance with aftercare instructions is required; failure renders guarantee
invalid.
- Applies only if entire property was heat-treated
- Covers current infestation
- Two additional chemical spray treatments offered at no extra cost if heat
treatment fails - Must follow aftercare instructions
5.1 Refund Terms: A full refund is provided when agreed job cannot be fulfilled;
initiate refund request via email/phone/written notice within 30 days from payment
date
5.2 Non-refundable Deposits: Given less than 24 hours’ notice prior scheduled
service date/time cancellation
5.3 Inaccurate Information Refunds Not Issued
No refunds issued once work has been completed
General Questions
website visitors. This privacy policy outlines how we collect, use, and protect your
personal data when you visit our website.
1. Contact Information: When you contact us through our website, we may collect
your name, email address, phone number, and any other information you provide in
your message.
2. Website Usage Data: We may collect data about your website usage, including
your IP address, browser type, operating system, and the pages you visit on our site.
3. Cookies: We use cookies to improve your experience on our website. Cookies are
small text files that are stored on your device when you visit our site. They help us
remember your preferences and provide personalized content.
1. Responding to Your Queries: We use your contact information to respond to your
queries and provide you with information about our services.
2. Improving Our Website: We use website usage data to improve the functionality
and user experience of our website.
3. Marketing: We may use your contact information to send you marketing emails
about our services.
access, disclosure, alteration, or destruction. These measures include:
1. Secure Server: Our website is hosted on a secure server that uses encryption to
protect data transmission.
2. Password Protection: Access to sensitive areas of our website is restricted by
password protection.
3. Data Backup: We regularly back up our data to prevent loss in case of a technical
issue.
We do not share your personal data with third parties except in the following
circumstances:
1. Service Providers: We may share your data with service providers who help us
operate our business, such as email marketing platforms or payment processors.
2. Legal Requirements: We may disclose your data if required by law or if necessary
to protect our rights or interests.
You have the following rights regarding your personal data:
1. Access: You can request access to the personal data we hold about you.
2. Correction: You can request correction of any inaccurate or incomplete personal
data we hold about you.
3. Deletion: You can request deletion of any personal data we hold about you.
4. Opt-out: You can opt-out of receiving marketing emails from us at any time.
will be effective immediately upon posting on this page.
your personal data, please contact us through our website or by email at [insert
email address].
By using this website, you acknowledge that you have read and understood this
privacy policy and agree to its terms.
Last updated: 2025